Privacy Policy
Prabhoda AI
Last Updated · 2026-10-25
Effective Date · 2026-10-25
At Prabhoda AI (“we”, “us”, “our”), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect your information when you use our mobile application and related services.
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Introduction
This Privacy Policy describes how Prabhoda AI collects, uses, and protects your personal data. We comply with the Digital Personal Data Protection Act, 2023 of India (DPDP Act, 2023) and act as a Data Fiduciary in respect of your personal data. By using the app, you consent to the processing of your personal data as described below.
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Categories of Personal Data Collected
Email address (and phone number, used for login)
Exam preferences and practice progress
Chat history (your messages and AI responses)
Device and session metadata required for authentication
Profile picture (optional)
Payment information (processed securely via Razorpay — we do not store card details)
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Purpose of Processing
Providing exam practice content and progress tracking
Delivering AI chat features
Account authentication and security
Processing payments via Razorpay
Sending important service notifications
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Data Sharing and Third Parties
We do not sell your personal data.
We share data only with
Supabase — backend & authentication
Razorpay — payment processing
AI model providers — queries are anonymised where possible
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Data Security
We use industry-standard encryption and security measures. However, no system is 100% secure.
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Retention Period
Account data is retained while your account is active.
On an erasure request, your account is permanently deleted. We may retain payment records, invoices, and transaction logs for the period required by Indian tax and financial regulations (typically up to 8 years), unlinked from your active profile.
Chat history is retained with your account and is deleted when the account is erased.
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Rights of the Data Principal
Under the DPDP Act, 2023 you have the following rights:
Right to access — download a copy of your data from Settings → Your Data Rights.
Right to correction — email the Grievance Officer with the details to update.
Right to erasure — delete your account from Settings → Your Data Rights.
Right to grievance redressal — contact the Grievance Officer below; we respond within 30 days.
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Grievance Officer and Grievance Redressal
For any privacy concerns, data correction requests, or complaints, contact our Grievance Officer:
Kushal B Jain
Grievance Officer, Prabhoda AI
admin@aiprabhoda.com
We will respond within 30 days as required under the DPDP Act, 2023.
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Children's Privacy
The App is intended for users aged 13 years and above. Parental discretion is advised for users below 18 years of age.
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Changes to this Policy
We may update this policy. If we materially change it, you will be asked to review and consent again on your next login. Continued use of the App after changes constitutes acceptance.
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